Terms & Policy
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1. Terms of Sale
These Terms govern purchases arranged through Dektron Renewed, a brand of Dektron Telecom Pvt Ltd.
Dektron Renewed operates as an enquiry and assisted-sales platform. Products displayed on the website are for catalogue and enquiry purposes. Orders are confirmed by our sales team through call, WhatsApp or quotation before payment and dispatch.
Products
Product specifications, condition, warranty and availability are based on the individual renewed device. Final details confirmed in the quotation or order confirmation will apply.
For warranty-related information, please review our Warranty Information.
Pricing & Payment
Website prices may be indicative and subject to availability. Final pricing, applicable taxes, delivery charges and payment terms will be confirmed by our sales team before order confirmation.
Payments should only be made through payment methods officially communicated by Dektron Telecom Pvt Ltd.
GST Invoice
A valid GST invoice issued by Dektron Telecom Pvt Ltd will be provided for every eligible order.
Delivery
Delivery availability and estimated timelines depend on the customer's location, product availability and logistics conditions.
For common delivery and order-related queries, please visit our FAQs.
Cancellation, Returns & Refunds
Cancellation, return and refund requests will be handled according to our applicable policy.
Please read our Refund Policy before confirming your order.
2. Terms of Use of Website
By accessing or using www.dektronrenewed.com, you agree to these Terms of Use.
You must not:
Use the website for unlawful purposes
Attempt unauthorised access to our systems
Interfere with website functionality
Copy or commercially reuse website content without permission
All website content, including text, graphics, images, branding and logos, belongs to Dektron Telecom Pvt Ltd / Dektron Renewed or their respective licensors.
We make reasonable efforts to keep product information accurate. However, renewed product inventory, specifications, condition, pricing and availability may change.
Where applicable, the final quotation or order confirmation provided by our sales team will take priority over general website information.
Your use of the website is also subject to our Data Privacy Policy and Disclaimer.
3. Related Policies
For complete information, please review:
Refund Policy
Cancellation, return, replacement and refund terms.
Warranty Information
Warranty coverage, exclusions and claim process.
Data Privacy Policy
How customer and enquiry information is collected, used and protected.
Disclaimer
Website information, product information and liability terms.
Frequently Asked Questions
Common questions regarding products, ordering, delivery and support.